Gorgias
Best for ShopifyE-commerce customer service built for Shopify
gorgias.com
Last Updated: April 2026
Gorgias is the #1 helpdesk for Shopify, WooCommerce, and Magento stores. Its AI auto-responds to order status questions, shipping queries, and returns — the top 3 reasons customers contact e-commerce support. Deep store integration means agents see full order history inline with every ticket. Loved by 10,000+ DTC brands.
✅ Pros
- ✓#1 Shopify helpdesk
- ✓Deep order data integration
- ✓AI handles order/shipping queries
- ✓Loved by DTC brands
❌ Cons
- ✗Per-ticket pricing scales up fast
- ✗Less suited for SaaS/non-ecom
- ✗Limited non-Shopify integrations
💰 Pricing
Starter $10/month (50 tickets). Basic $60/month (300 tickets). Pro $360/month (2,000 tickets).
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